Frequently Asked Questions
Everything you need to know about your Glisten glow.
Are Glisten Cosmetics products cruelty-free and vegan?
Yes, we are 100% cruelty-free and the majority of our range is vegan-friendly. We do not test on animals at any stage of production.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Due to hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Do you offer international shipping?
Absolutely! We ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What should I do if my items arrive damaged?
We take great care in packaging, but if your items arrive damaged, please contact our support team within 48 hours of delivery with photos of the damage for a replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.